Customer Analytics & Marketing Intelligence

Gino Biasioli
Business Intelligence & Data Science | Focused on Scalable Growth

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About me

Hi!
I am an Industrial Engineer currently completing my Master’s in Data Science. Throughout this journey, I’ve discovered a genuine passion for extracting value from data, specifically where business meets technology: Machine Learning and AI to optimize customer behavior analysis, product performance, market segmentation, and e-commerce optimization.

Driven by curiosity, I’ve complemented my formal studies with self-taught projects, focusing on building practical solutions that demonstrate how data can be translated into real business impact.

How I
work

Strategic Judgment

I focus on the "human layer" of technology. I know how to ask the right questions, whether it’s framing a business problem or crafting the perfect prompt to guide an AI.

Visual Storytelling and Precision

I believe that how insights are communicated is just as important as the analysis itself. I prioritize clarity and aesthetics to ensure data is not only accurate but also easy to act upon.

Creative Problem-Solving

I enjoy thinking outside the box to look deeper into datasets and find innovative solutions to complex challenges.

Analytical Rigor

Whether it’s testing hypotheses or defining KPIs, I ensure every solution is backed by sound statistical principles.

Selected
projects

06 CASES
AI Systems · CRM
OpenAI API Lifecycle Marketing
AI Agent for Customer Retention
& Campaign Automation

A decision-making CRM agent that starts with raw customer metrics, infers lifecycle context, selects the right marketing objective, and generates complete three-email campaign flows via LLM.

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Customer Analytics · RFM
RFM Analysis Cohort Analysis
Customer Retention
& Value Analysis

Full analytics pipeline from raw transactions to dual-layer RFM segmentation and commercial buyer deep dives.

65%
Revenue from top 22%
4.6×
Bulk vs retail AOV
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Unsupervised Learning
K-Means Market Basket
Customer Segmentation &
Market Basket Analysis

K-Means clustering combined with association rule mining to uncover which products are bought together, and by which customer types.

12
Customer groups
550K
Records
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Predictive Analytics
Random Forest Logistic Regression
Predicting Repurchase
& Customer LTV

Combining retention, revenue concentration, and cohort behavior into a predictive layer that identifies customers worth retaining.

6
Models benchmarked
48%
Repurchase rate
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Experimentation
Bayesian Analysis Bootstrapping
Finding the Real Winner
in a Paid Media A/B Test

Multi-metric evaluation beyond headline KPIs — combining hypothesis testing, bootstrap intervals, and full-funnel analysis.

+101%
CTR uplift
+68%
Purchase / impression
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Exploratory Analysis · Funnel
BigQuery Google Analytics
E-commerce Funnel Analysis
Google Analytics BigQuery Dataset

Reconstructing the full purchase funnel from raw event logs to identify exactly where users drop off, and which devices and acquisition channels drive conversions.

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74K
Sessions analyzed
1.45%
Conversion rate
Desktop vs mobile
5.57%
Referral CVR

Technical
stack

04 AREAS

Modeling & Analytics

Python (Pandas, NumPy, Scikit-learn, PyTorch, XGBoost) R

Data Engineering & Streaming

Apache Spark Apache Kafka Apache Flink

Analytics & BI

SQL (PostgreSQL) BigQuery Google Cloud Platform Power BI

Systems & Integration

Docker FastAPI OpenAI API REST APIs
Let’s Connect

Get in touch!

I’m ready to put my skills to work, learn fast, and grow alongside a forward-thinking team where I can make a real impact from day one.